Patients

Welcome to BCOM’s Patient Resource Page

We are excited to introduce you to the Patient Resource Page, a comprehensive hub designed to support you throughout your healthcare journey. Here, you will find a wealth of information tailored to your needs, from detailed guides on managing your health conditions to practical tips for maintaining a healthy lifestyle.

Our goal is to empower you with the knowledge and resources necessary to make informed decisions about your health. Whether you are seeking information on treatment options, looking for ways to connect with support groups, or simply want to learn more about our services, our Patient Resource Page is here to help.

- - - Telephone Directory: Dial by Extention to Get in Touch with the right Department
    - Our Locations: Office Address and Phone Numbers
    - Accepted Insurnace Plans: BCOM proudly accepts a variety of insurance plans
    - MyChart Link: Your Powerful Patient Portal to Access Your Care at Your Time
    - Appointment App: Make Your Own Appointment at Your Convinience
    - After Hours Contact: Reach us After Hours at 1-866-247-3512. For Emergencies, Call 911
    - BCOM Providers: Take a moment to meet your BCOM Health Providers
    - Privacy for Patients: Your Privacy Matters
    - Satisfaction Survey: Tell Us About Your Experience by Filling Our The Survey

Your health and well-being are our top priorities.

If you have any questions or need further assistance, please do not hesitate to reach out to our dedicated team.

BCOM Telephone Directory

For assistance, please find the appropriate department extension listed below to get in contact with the right team.

Main Greeting Language Selection
• English Extension: 757, press 1
• Spanish Extension: 814
• Creole Extension: 815

Appointments – Extension: 817
• Direct #: (954) 624-3200

Referrals – Extension: 802

Dental Office – Extension: 820

Corporate Office – Extension: 821

Front Desk (Billing & Registration)
• West Park dial Extension: 807
• Hollywood dial Extension: 808
• Lauderhill dial Extension: 809
• Pompano dial Extension: 812

Pre-Op Clearance & Med Refills at the Nurses’ Station
• West Park Extension: 804
• Hollywood Extension: 805
• Lauderhill Extension: 806
• Pompano Extension: 813

BCOM Locations

Each of our locations offer high quality comprehensive health care for all patients.

Hollywood Medical Center 5010 Hollywood Blvd. Suite 100-B Hollywood, FL 33021 Telephone: (954) 967-0028	West Park Medical Center 5800 West Hallandale Beach Blvd. West Park, FL 33023 Telephone: (954) 966-3939

Lauderhill Medical Center 1295 NW 40th Ave Suite 200, Lauderhill, FL 33313 Telephone: (954) 583-4710	Pompano Medical Center 168 N. Powerline Road Pompano Beach, FL 33069 Telephone: (954) 970-8805

Pompano Dental Center 162 N. Powerline Road Pompano Beach, FL 33069 Telephone: (954) 970-7067

BCOM Accepted Insurasnce Plans

Broward Community and Family Health Centers is a participant in the following Health Plans:

Medical Health Plans

- - - - AETNA (MEDICAID, MEDICARE & COMM)
        AVMED (COMM)
        BLUE CROSS BLUE SHIELD (MEDICARE, COMM, AND ACA)
        CIGNA HEALTH (COMM)
        SUNSHINE STATE HEALTH (MEDICAID)
        AMBETTER (ACA)
        SIMPLY HEALTH (MEDICAID)
        CLEAR HEALTH ALLIANCE (MEDICAID)
        MOLINA HEALTHCARE (ACA, MEDICAID)
        MEMORIAL HEALTH CARE NETWORK
        COMMUNITY CARE PLAN(MEDICAID)
        HUMANA (MEDICAID)
        HUMANA (COMM END DATE 12/31/2024)
        FLORIDA BLUE (MEDICARE, AND COMM )
        FLORIDA COMMUNITY CARE PLAN (MEDICAID)
        MEDICARE
        MEDICAID
        CIGNA- (COMMERCIAL)
        PARTNERS DIRECT HEALTH (COMMERCIAL)
        AMERIHEALTH CARITAS (MEDICAID, COMM)

Behavorial Health Plans

- - - - CARELON (FORMERLY BEACON)
        CARISK
        CENPATICO
        CIGNA
        LUCET (FORMERLY NEW DIRECTION)
        OPTUM
        EVERNORTH
        MEMORIAL HEALTH
        COMMUNITY CARE PLAN
        UNITED HEALTH
        AMERIHEALTH

Oral Health Plans

- - - - ARGUS
        AFLAC
        AETNA DENTAL
        AVMED
        CIGNA DENTAL
        HEALTHPLEX
        DELTA DENTAL
        DENTAL HEALTH ALLIANCE
        ENVOLVE
        DENTAQUEST
        FLORIDA COMBINE LIFE
        LIBERTY
        GUARDIAN
        MCNA
        METLIFE

Marketplace Exchange Health Plans

- - - - AMBETTER (CORE GOLD, SILVER, AND BRONZE)
        AMBETTER (VALUE)
        MOLINA
        FLORIDA BLUE (MY BLUE)
        OSCAR HEALTH INSURANCE

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Please note that BCOM will accept most PPO Private Insurance Plans as an out-of-network provider!

If you have any questions about your health plan coverage, please see one of our Representative at the front!

Using MyChart allows you to conveniently access your medical records, schedule appointments, and communicate directly with your healthcare providers online. It also provides secure, 24/7 access to your health information, empowering you to manage your care more effectively.

Press Here Access MyChart

These are some of the benefits you get with MyChart

CONNECTING AND SHARING

Health and Visit Summaries – View, download, or send a copy of specific visit summaries or your entire health record.
Request My Record – Request a copy of your medical record or other documents and download it when it is available.

HEALTH

Test Results – Receive timely notification of results for tests you’ve had done and view test results from the past.
Medications – Review your medication list and instructions for taking each medication, and report medications you’re no longer taking.

MESSAGING

Message Center – View messages you’ve received from or sent to your healthcare organization, including any attachments.

Medication Refills – Ask for a prescription renewal and receive notification when your medications are ready to be picked up at the pharmacy.

SCHEDULING AND APPOINTMENTS

Appointment Scheduling – Schedule an appointment yourself or request to have the clinic contact you
eCheck-In – Complete the check-in process from home to save time when you arrive at the clinic.

PAYMENT AND INSURANCE

Billing Account Summary – View a summary of your clinic and hospital billing accounts, including your outstanding balance, details of account, charges, and recent payments.
Bill Payment – View billing statements and make online payments for your medical bills or visit copays through your bank account or credit card.

PREFERENCES

Personal information – Keep contact information up-to-date for yourself and emergency contacts, and let your healthcare providers know more about you by providing your preferred language, preferred name, gender identity, and other personal information.
Multilingual MyChart – View MyChart in a different language.

For a full list of benefits, click here.

Schedule Your Own Appointment

Appointment Self Scheduling App

After Hours Contact

Reach us After Hours at 1-866-247-3512

For any Emergencies, call 911

Medical Providers

Our Medical Providers are dedicated healthcare professionals who prioritize your well-being. With a wide range of specialties, from primary care to specialized treatments, our team ensures comprehensive and personalized care. Using the latest medical advancements, our Medical Providers offer accurate diagnoses, effective treatments, and preventive strategies. With a patient-centered approach, they create a supportive environment that empowers you to make informed decisions about your health, guiding you towards a healthier and happier life.

Dr. Stevenson Chery

Clinical Medical Director

Dr. Ellin Hossain

Medical Doctor

Dr. Paulin Gotrace

Medical Doctor

Dr. Harris-Steinberg

Pediatrician

Dr. Sandra William

Endocrinologist

Dr. Susana Barros

Medical Doctor