BCOM is committed to processing referral inquiries accurately and efficiently.

For Healthcare Providers

All questions and requests regarding patient referrals must be submitted to:

[email protected]

Using this shared email address allows our Referral Team to monitor each request and respond as efficiently as possible. Please do not send referral inquiries directly to individual staff members.

Information to Include

To help us review your request, please include:

• • • • • Patient’s full name
        • Patient’s date of birth
        • Referring provider’s name
        • Referring facility or BCOM location
        • Specialty or service requested
        • Date the referral was submitted
        • Authorization information, if applicable
        • A brief description of your question or request
        • Your name, organization, telephone number, and email address

Please use secure, encrypted email when sending protected health information.

Important Information

This email address is intended for referral questions and follow-up requests. It should not be used for medical emergencies, urgent clinical concerns, or general appointment requests.  If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.  Providing complete and accurate information will help the Referral Team research and process your inquiry without unnecessary delays.