How We Protect Our Patient’s Health Information
At Broward Community and Family Health Centers, Inc. (BCOM), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information. Our goal is to be transparent about our practices and ensure that you are informed about how your information is handled. This policy is easily accessible on our website through clearly labeled links.
Information We Collect
We collect personal information to provide you with high-quality healthcare services. The types of information we may collect include:
- Personal Identification Information: Name, address, phone number, email address, date of birth, social security number, and other identifying information.
- Medical Information: Health history, current health conditions, treatment plans, prescriptions, and other relevant medical information.
- Payment Information: Insurance details, credit card information, and other billing information.
How We Use Your Information
Your personal information is used to provide you with the best possible care and services. Specifically, we may use your information to:
- Provide Medical Services: Diagnose and treat your medical conditions, manage your healthcare, and communicate with you about your health.
- Billing and Payments: Process your insurance claims, manage billing and payments, and address any billing inquiries.
- Communication: Send you appointment reminders, health-related notifications, and other relevant communications.
- Improvement of Services: Conduct research and analysis to improve our healthcare services and overall patient experience.
Sharing Your Information
BCOM does not sell, rent or lease its customer lists to third parties. BCOM may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
Protecting Your Information
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption technologies to protect your data during transmission.
- Access Controls: Restricting access to your information to authorized personnel only.
- Training: Regularly training our staff on data privacy and security practices.
Your Rights
You have certain rights regarding your personal information, including:
- Access: The right to access your personal information that we hold.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Restriction: The right to request restriction of processing your personal information.
- Objection: The right to object to the processing of your personal information.
Changes to This Privacy Policy
BCOM may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Broward Community and Family Health Centers, Inc.
5010-5012 Hollywood Blvd., Hollywood, FL 33021
(954) 624-3200
This policy is designed to provide clear and comprehensive information about how we handle your personal information. We are committed to maintaining your privacy and ensuring that your information is protected.