Outreach & Enrollment Specialist

Job Description

We are seeking an Outreach & Enrollment Specialist to become an integral part of our team! You will work closely with the Community Outreach Manager to provide outreach opportunities for community residents including Broward Community &Family Health Centers (BCOM) patients who lack access to healthcare and health insurance. In addition, he/she will provide enrollment and application follow-up assistance and build and strengthen enrollment collaborations with local partner organizations.


  • Respond to incoming requests for assistance regarding the application and enrollment process with marketplace exchange plans including Medicaid.
  • Assist with the implementation and coordination of outreach & enrollment activities such as hosting enrollment events, during, before or after normal business hours and weekends.
  • Participate in required state and federal trainings related to the Marketplace Exchanges
  • Accurately input data collection and complete enrollment process for applicable insurance plans
  • Conduct in- reach and enrollment with existing uninsured BCOM patients.
  • Follow up with potential enrollees and applicants to ensure program enrollment.
  • Develop and establish relationships with appropriate community partners
  • Provide educational materials regarding insurance options to community partners including health departments, hospitals, urgent cares, physician’s offices, and human services agencies and collaborate and coordinate outreach efforts with them
  • Work with and support other project staff to maintain secure and accurate program records and track activities consistent with project goals
  • Assists in the development of outreach planning and marketing strategies
  • Participates in continuing education and in-service training
  • Other duties assigned by the Community Outreach Manager


  • High School Diploma or GED equivalent
  • At least one year of community-based outreach experience preferred
  • Friendly out-going personality which shows compassion and dedication to helping others
  • Ability to work effectively with underserved and diverse populations
  • Experience in planning and implementing projects and coordination of functions and setting goals and meeting timelines promptly
  • Tact and patient in dealing with the public
  • Able to work accurately, independently and as part of a team
  • Must be able and willing to travel as needed, have dependable transportation, a valid driver’s license, and proof of automobile insurance
  • Strong communication, interpersonal and time management skills
  • Computer literate and proficient in Microsoft Office programs
  • Bilingual preferred (Spanish, Creole)
Company Description
Broward Community & Family Health Centers, Inc. is a non-profit organization committed to providing accessible comprehensive high quality primary and preventive care services to all persons with dignity and respect. Our focus is on preventive care and health education to promote healthier lifestyles in the communities we serve.

Primary care services are available to families, businesses and individuals regardless of age, race, sex, sexual orientation, national origin, or their ability to pay.

Our medical staff consist of highly-trained board certified physicians, psychiatrist, nurse practitioners, physician assistants, LPNs, LCSWs, MSWs, medical assistants, nurses, behavioral health coordinators and other support staff.
Broward Community & Family Health Centers, Inc.

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