Save My Contact

About Felicia: Felicia Hart is the Chief Operating Officer at Broward Community & Family Health Centers (BCOM Health), where she leads the operational heartbeat of the organization, ensuring seamless delivery of clinical and support services across all locations. Mrs. Hart has committed her career to expanding access to high‑quality, affordable health care for Broward County’s underserved populations. With oversight of day‑to‑day operations, Felicia drives efficiency and compliance, guiding the organization’s clinical, dental, and behavioral health teams to deliver comprehensive patient‑centered care. Her role also includes managing process improvements, regulatory standards, and cross‑departmental coordination to uphold BCOM Health’s mission of inclusivity and dignity. A trusted leader on the executive management team, Felicia collaborates closely with CEO Rosalyn Frazier and the CFO to shape long‑term strategy, operational goals, and quality outcomes. Her passion for accessible health services and hands‑on leadership ensure that BCOM Health remains a dependable provider for patients regardless of their ability to pay. Driven, compassionate, and strategically minded, Felicia Hart continues to elevate BCOM Health’s operations, aligning resources, people, and processes to support a healthier Broward County community.